Internet Explorer and SMARTT

SMARTT requires Internet Explorer.  The most recent version -- 11 -- works best and is safest. 

1. Check your version: 

  • While in Internet Explorer, Press F1 (that's the left most function key on your keyboard)
  • You'll see the version in the title on the right of the help menu.

 

2. If you have Internet Explorer 11:

A. Go to the tools Menu > Internet Options > Security tab

  a)Make https://smartt.doemass.org is a trusted site

  1. Click Internet Options
  2. Click the Security tab
  3. Click the Trusted sites icon, if it isn’t already highlighted (it’s a green checkmark).
  4. If https://smartt.doemass.org is not in your list of websites, add it.

 

  

b). Add doemass.org to the Compatibility View list.  

  1. At the top-right of IE11, click the cog wheel to drop-down the Tools menu.
  2. Choose Compatibility View settingsfrom the menu. This brings up the Change Compatibility View Settings options.
  3. Add the 'doemass.org' to the list.

After you add the web site to the list, Internet Explorer will refresh the page you are visiting and you'll then be able to test if the compatibility problem is fixed.

 

3. For IE10, verify the following:

 A. Go to the tools Menu

  1. Click Internet Options
  2. Click the Security tab
  3. Click the Trusted sites icon, if it isn’t already highlighted (it’s a green checkmark).
  4. If https://smartt.doemass.org is not in your list of websites, add it.

 

  

 

B. Adjust Compatibility View settings.

 

  1. Press F12 (that's the right-most function key on your keyboard) .

 

  1. Choose IE10 Compatibility View under compatibility view settings.

 

 

 3. Close the panel (x in upper right).

 

Windows 10 and Edge Go to this tutorial:

https://smartthelp.zendesk.com/hc/en-us/articles/209130146-How-to-Find-and-Use-Internet-Explorer-with-Windows-10

 

 

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